Dr. Ender RicartinBootcampIntroducing — Systems UX ResearchFor improved human-computer interoperability8 min read·Aug 11, 2023--3--3
Dr. Ender RicartinThe StartupBreaking the Black Box of Users’ ExperienceI would often explain to my product and engineering partners that the users’ experience with a product or feature is best thought of as an…5 min read·Mar 28, 2023----
Dr. Ender RicartinBootcampA New Approach to Focus GroupsSocial-Dynamics Focus Groups6 min read·Sep 28, 2022--1--1
Dr. Ender RicartinBootcampRapid & Large-Scale Research: Hub-and-Spoke Model for Data CollectionI was working as a user researcher for a team that was in the early phases of building a product to be used by children and caretakers in…3 min read·Jul 15, 2022----
Dr. Ender RicartinBootcampThe Do’s and Don’ts of PersonasDerive Your “Users” From Data4 min read·May 15, 2022----
Dr. Ender RicartDeep Analysis in UX Research: Ethnography as an Approach Not MethodThe qualitative research methodologies of academia, including ethnographic practice in anthropology and other social sciences, is not the…5 min read·Apr 19, 2022----
Dr. Ender RicartinBootcampArchetypes in User ResearchWhat is an Archetype? — In this article I am putting forth a definition of “Archetypes” as an intentional merger of quantitative and…5 min read·Apr 15, 2022--1--1
Dr. Ender RicartBeing a non-binary person in a binary worldIt sucks, and I wish it didn’t.3 min read·Dec 21, 2020----
Dr. Ender RicartinThe StartupWhat It Really Means for Conversational AI to Be “Conversational”The goal is not to make AI indistinguishable from humans but make them more conversationally compatible with humans.18 min read·Dec 20, 2019----
Dr. Ender RicartinThe StartupTwo Reasons People Hate Your Chatbot — and How to Make It BetterIn this article I highlight two key roadblocks conversational AI encounter and recommend ways to design better chatbot experiences.14 min read·Dec 12, 2019--1--1